How do I message another provider?
In Basket
New Message
- 1Click In Basket — the envelope icon in the very top toolbar of Hyperspace
- 2Click New Message at the top of the folder list and choose Staff Message
- 3Search for the recipient by name, pool, or role
- 4Attach the patient so the message keeps chart context
- 5Type your message and click Send at the bottom right
For anything urgent use Secure Chat or a page — In Basket is not real-time.
General guidance only — exact tab, activity, and button names can vary by hospital build and by your Epic security template. Follow your local policy for anything clinical.